Enterprise CRM Solutions for Business & Government
Founded by ex-Microsoft Engineers, we implement, customize and support Microsoft Dynamics 365 for small to mid-size enterprises and government organizations — at a fraction of the cost of in-house talent.
End-to-End Microsoft Dynamics 365 Solutions
From initial implementation to ongoing support, we deliver the full spectrum of Dynamics 365 services — tailored to your industry and budget.
Dynamics 365 Implementation
Full end-to-end CRM deployment including requirements analysis, configuration, data migration, user training, and go-live support. On time and on budget.
CRM Customization & Development
Custom plugins, workflows, business rules, and Dynamics 365 extensions tailored to your unique business processes and industry requirements.
Power Platform Development
Canvas apps, model-driven apps, Power Automate flows, and Power BI dashboards built on Microsoft Power Platform to maximize your investment.
Government CRM Solutions
Compliance-ready Dynamics 365 implementations for federal, state, and local government agencies. SAM registered and security-focused.
Managed Support & Maintenance
Proactive 24/7 CRM monitoring, performance tuning, updates, and helpdesk support — so your team stays productive around the clock.
Business Analysis & Consulting
Strategic CRM roadmap planning, requirements gathering, process optimization, and ROI analysis to align technology with your business goals.
The Dynamics 365 Expertise You Need — Without the Overhead
Finding and retaining skilled Dynamics 365 talent is expensive and time-consuming. Dynamix IT Solutions gives you direct access to ex-Microsoft engineers at a fraction of in-house hiring costs.
Cleared for Mission-Critical Government CRM
We help federal, state, and local government agencies implement Dynamics 365 with full compliance, security, and accountability built in from day one.
The Microsoft Ecosystem We Master
Deep expertise across the full Microsoft technology stack — delivering seamless integrations and maximum ROI from your Microsoft investments.
Trusted by Organizations Across North America
"Dynamix IT transformed our CRM operations. Their ex-Microsoft background showed immediately — they knew exactly how to configure Dynamics 365 for our complex workflows. Implementation was smooth and on budget."
"We needed a Dynamics 365 partner who understood government compliance requirements. Dynamix IT delivered a fully compliant solution and their monthly site visits kept everything on track throughout the project."
"The Power Apps solution they built cut our reporting time by 70%. The team is highly skilled, communicative, and genuinely cares about outcomes. Best technology investment we've made in years."
Frequently Asked Questions
What is the difference between Dynamics CRM and Dynamics 365?
Dynamics 365 is Microsoft’s unified cloud platform combining CRM (customer relationship management) and ERP (enterprise resource planning). Unlike the older Dynamics CRM, Dynamics 365 eliminates data silos between customer-facing and internal operations, includes AI capabilities, and integrates natively with the full Microsoft 365 ecosystem including Teams, SharePoint, and Power Platform.
How long does a typical Dynamics 365 implementation take?
Implementation timelines vary based on complexity and scope. A standard CRM setup for a small to mid-size organization typically takes 6–12 weeks. Complex enterprise implementations with custom integrations may take 3–6 months. We provide a detailed project timeline during our initial discovery phase so you always know what to expect.
Do you work with government agencies and public sector organizations?
Yes. Government and public sector CRM is one of our core specializations. We are SAM registered, understand federal procurement processes, and design solutions that meet FISMA, FedRAMP, and CMMC compliance requirements. We have experience delivering mission-critical CRM solutions to government clients across North America.
How much does Dynamics 365 implementation cost?
Costs are customized based on your specific requirements, number of users, modules needed, and integration complexity. We offer flexible pricing models including fixed-price projects and monthly managed service retainers. Contact us for a free consultation and no-obligation quote tailored to your organization.
What ongoing support do you provide after go-live?
We offer 24/7 managed support plans that include proactive system monitoring, regular updates, user support, performance optimization, and monthly on-site visits. Our team becomes an extension of your IT department, ensuring your CRM continues to deliver value long after initial deployment.
Can you integrate Dynamics 365 with our existing systems?
Absolutely. Dynamics 365 connects with 250+ systems through Microsoft Power Automate, Azure API Management, and direct integrations. We have experience integrating with ERP systems, marketing automation tools, financial platforms, HR systems, and custom legacy applications. No integration is too complex for our team.
Ready to Transform Your CRM?
Schedule a free consultation with our ex-Microsoft engineers today. No obligation — just expert advice on how Dynamics 365 can work for your organization.