Microsoft Dynamics 365.
Built for your mission.
Connect people, processes and public services with Microsoft Dynamics 365, Power Platform and managed support. Founded by ex-Microsoft engineers, we help government organizations and businesses across the USA and Canada move forward with clarity.
Connected.
Founded by ex-Microsoft engineersMicrosoft expertise.
End-to-end delivery.
Dynamics 365 Implementation
CRM Customization & Development
Power Platform Development
Government CRM Solutions
Managed Support & Maintenance
Business Analysis & Consulting
Engineers at heart.
Partners in delivery.
Work with a team founded by ex-Microsoft engineers who understand Dynamics 365 and stay close to delivery.
Connect discovery, implementation, integration, training and support through a shared delivery plan.
Monthly on-site visits and access to 24/7 managed support help your platform evolve within the agreed engagement.
Progress is a process.
We stay with you.
Listen to users, map requirements and agree the outcomes that matter.
Set scope, milestones and responsibilities. Make the important decisions early.
Bring the solution to life with your team, then prepare people and data for go-live.
Review adoption, resolve issues and prioritize improvements as needs change.
Government CRM.
Built around people.
01 / PROCUREMENT
SAM Registered
Ready to discuss agency requirements, procurement needs and the scope of your opportunity.
02 / SECURITY
Security from the start
FedRAMP Aligned · CMMC Ready. Applicable requirements and responsibilities scoped to each engagement.
03 / ACCOUNTABILITY
Delivery you can evaluate
Request relevant delivery experience and documentation to support your procurement review.
Your Microsoft ecosystem.
Working as one.
Deep expertise across the full Microsoft technology stack — delivering seamless integrations and maximum ROI from your Microsoft investments.
Trusted partnerships.
Lasting progress.
“Dynamix IT transformed our CRM operations. Their ex-Microsoft background showed immediately — they knew exactly how to configure Dynamics 365 for our complex workflows. Implementation was smooth and on budget.”
“We needed a Dynamics 365 partner who understood government compliance requirements. Dynamix IT delivered a fully compliant solution and their monthly site visits kept everything on track throughout the project.”
“The Power Apps solution they built cut our reporting time by 70%. The team is highly skilled, communicative, and genuinely cares about outcomes. Best technology investment we’ve made in years.”
A few good questions.
Clear answers.
What is the difference between Dynamics CRM and Dynamics 365?
Dynamics 365 is Microsoft’s unified cloud platform combining CRM (customer relationship management) and ERP (enterprise resource planning). Unlike the older Dynamics CRM, Dynamics 365 eliminates data silos between customer-facing and internal operations, includes AI capabilities, and integrates natively with the full Microsoft 365 ecosystem including Teams, SharePoint, and Power Platform.
How long does a typical Dynamics 365 implementation take?
Implementation timelines vary based on complexity and scope. A standard CRM setup for a small to mid-size organization typically takes 6–12 weeks. Complex enterprise implementations with custom integrations may take 3–6 months. We provide a detailed project timeline during our initial discovery phase so you always know what to expect.
Do you work with government agencies and public sector organizations?
Yes. Government and public sector CRM is one of our core specializations. We are SAM registered, understand federal procurement processes, and design solutions that meet FISMA, FedRAMP, and CMMC compliance requirements. We have experience delivering mission-critical CRM solutions to government clients across North America.
How much does Dynamics 365 implementation cost?
Costs are customized based on your specific requirements, number of users, modules needed, and integration complexity. We offer flexible pricing models including fixed-price projects and monthly managed service retainers. Contact us for a free consultation and no-obligation quote tailored to your organization.
What ongoing support do you provide after go-live?
We offer 24/7 managed support plans that include proactive system monitoring, regular updates, user support, performance optimization, and monthly on-site visits. Our team becomes an extension of your IT department, ensuring your CRM continues to deliver value long after initial deployment.
Can you integrate Dynamics 365 with our existing systems?
Absolutely. Dynamics 365 connects with 250+ systems through Microsoft Power Automate, Azure API Management, and direct integrations. We have experience integrating with ERP systems, marketing automation tools, financial platforms, HR systems, and custom legacy applications. No integration is too complex for our team.