Government CRM.
Public service, connected.
Connect constituent enquiries, case management and program delivery with Microsoft Dynamics 365 and Power Platform. Founded by ex-Microsoft engineers, we help public-sector organizations across the USA and Canada turn complex requirements into practical, connected services.
service view.
Security Requirements Shape the Delivery Plan
Public-sector CRM projects need a shared understanding of security, access, data handling and documentation. We bring these topics into discovery and agree the applicable requirements with your stakeholders before choosing the delivery approach. Our readiness and alignment statements describe how we prepare for engagements; project-specific obligations, evidence and acceptance criteria are confirmed during scoping.
FedRAMP Aligned
Our FedRAMP Aligned approach considers the security and documentation expectations relevant to the proposed environment. We work with your stakeholders to identify applicable requirements and responsibilities. Alignment does not represent a FedRAMP authorization for Dynamix IT Solutions or every solution we deliver.
Agency Security Requirements
We help clarify the access controls, audit needs, environments and documentation your agency requires. Where FISMA or another framework applies, the scope, responsibilities and supporting evidence are agreed with your security and technical teams. Requirements guide the implementation and review process.
CMMC Ready
CMMC Ready reflects our focus on preparing for security-conscious engagements. We review the requirements relevant to the project and agree how they affect access, data handling and delivery. The required level, assessment obligations and any certification evidence must be confirmed for the specific opportunity.
Data & Environment Planning
We discuss hosting, data residency, integrations and user access before implementation. Your organization’s requirements inform the proposed Microsoft environment and deployment approach. Availability, licensing, eligibility and regional constraints are reviewed with the relevant stakeholders before a solution is selected.
Practical Support for Procurement Teams
We support procurement conversations with a clear description of services, delivery approach and relevant company information. Our government CRM work can include Dynamics 365 implementation, CRM customization, Power Platform development, business analysis and managed support.
Share the opportunity, acquisition route, statement of work and expected milestones with our team. We will discuss fit, clarify assumptions and identify the information needed to support your evaluation. For Canadian public-sector opportunities, we review the applicable procurement and delivery requirements with your stakeholders.
The details behind
a delivery partnership.
- Registration
- SAM Registered
- Service coverage
- USA & Canada
- Primary NAICS
- 541512Computer Systems Design Services
- Additional NAICS
- 541519Other Computer Related Services
Evaluating a partner?
Request our capabilities statement and relevant company information. Share the solicitation, delivery requirements and proposed acquisition route so we can discuss fit.
Ask our team for current identifiers and supporting documentation. Contract vehicles, clearance requirements, framework obligations and eligibility are confirmed for each opportunity.
Request a capabilities statementA practical path.
A shared understanding.
- 01
Define the service
Understand stakeholder needs, constituent enquiries, case workflows and the reporting your program requires.
- 02
Agree the foundations
Scope access, data, environments and procurement requirements. Establish responsibilities and an achievable roadmap.
- 03
Build & validate
Configure, integrate and prepare data within the approved scope. Review the solution through user acceptance testing.
- 04
Launch & improve
Prepare your people with training and go-live support, then plan ongoing improvements and managed support.
Start a Government CRM Conversation
Tell us about your agency, service challenge and procurement timeline. We can discuss a focused discovery engagement, an implementation plan or support for an existing Dynamics 365 environment. Request a capabilities statement or arrange a conversation with our government solutions team.